Under the terms of a recently released settlement, consumers who had their loans serviced by Greentree Mortgage will be eligible to collect a portion of the $48 million they were ordered to pay. Please contact me directly with any questions on how you can qualify for this settlement
Homeowners whose mortgage payments were processed by Green Tree Servicing and in foreclosure before 2014 may be eligible for a portion of $48 million in refunds the company agreed to pay for allegedly mistreating them as they tried to save their homes.
According to the FTC and the CFPB, Green Tree’s collectors called consumers who were late on mortgage payments many times per day, including at 5 a.m. or 11 p.m., or at their workplace, every day, week after week, and left many voicemails on the same day.
They also unlawfully threatened consumers with arrest or imprisonment, seizure of property, garnishment of wages, and foreclosure, and used loud and abusive language, including calling consumers “deadbeats,” mocking their illnesses and other struggles, and yelling and cursing at them.
The company also allegedly revealed debts to consumers’ employers, co-workers, neighbors, and family members, and encouraged them to tell the consumers to pay the debt or help them pay it. The complaint also alleges that Green Tree took payments from some consumers’ bank accounts without their consent.
The agencies also allege that Green Tree pressured consumers to make payments via Speedpay, a third-party service that charges a $12 “convenience” fee per transaction, claiming it was the only way to pay, or that consumers had to use the service to avoid a late fee.